Improving Patient Communications with Text Messaging
Use Case Industry: Wellness
How many times does your office team have to call, then call again, to give patients simple updates? Updates that aren’t covered by HIPAA Compliance requirements?
Simple notifications can be easily communicated via text messaging. For example, notifications and updates concerning lab work being back in the office, back-ordered supplements or products becoming available, new office hours, expanded services and more can all be easily communicated via text messaging.
Conversational text messaging from SMS-Magic helps improve patient communications across the globe for our healthcare-related customers. Patients actually read the notifications, thanks to the natural feel of text messaging, so they get your updates. Office staff saves time and frustration since they no longer have to make those repetitive, time consuming calls.