7 Do’s and Don’ts for Conversational Text Messaging
Use Case Industry: General Business
Understanding and following a few simple best practices will help ensure your success with conversational text messaging.
Following are a few of the initial best practices we share with new customers. These simple dos and don’ts will give you a head start on your own conversational text messaging programs.
Getting Started with Conversational Text Messaging
- Follow messaging best practices for opt-ins
- Build a simple text opt-in program/li>
- Offer simple ways to opt-out of a text messaging campaign/li>
- Schedule your conversational text messaging campaigns at optimum times/li>
- Use compelling Calls to Action (CTAs)/li>
- Get and stay relevant/li>
- Set a reasonable frequency for your messages/li>