7 Do’s and Don’ts for Conversational Text Messaging

Use Case Industry: General Business

Understanding and following a few simple best practices will help ensure your success with conversational text messaging.

Following are a few of the initial best practices we share with new customers. These simple dos and don’ts will give you a head start on your own conversational text messaging programs.

Getting Started with Conversational Text Messaging

  1. Follow messaging best practices for opt-ins
  2. Build a simple text opt-in program/li>
  3. Offer simple ways to opt-out of a text messaging campaign/li>
  4. Schedule your conversational text messaging campaigns at optimum times/li>
  5. Use compelling Calls to Action (CTAs)/li>
  6. Get and stay relevant/li>
  7. Set a reasonable frequency for your messages/li>
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